General Conditions of Sale


The products purchased will be delivered by GARANCE DECORATION through a carrier to the delivery address provided by the customer.

The choice of the various shipping methods will be made by the customer at the time of purchase.

For the delivery of our products, we use the services of qualified carriers specialized in the delivery of furniture, this is in order to guarantee the quality of the service and the safety? of the products.

At the time of delivery, the customer must check that the order is complete and the products are undamaged In the event of delay, damage, loss or theft of an order during transport, the justified complaint must be sent to the carrier without jeopardizing the responsibility of

However, upon delivery of the goods advises the customer to check the products before signing the delivery slip.

In the case of a non-conforming order, the customer has the right to refuse or accept the goods by issuing in writing their own detailed and dated reasons on the delivery slip.

A copy will be sent to GARANCE DECORATION, 447 Chemin du moulin de pichier 83680 France.

The shipping conditions indicated on the site even if correctly evaluated may be subject to modification at any time by the company Garance Décoration

Shipping times are expressed in working days.

Shipping times may vary in the event of physical or material impediment (Example: incorrect address) or in cases of force majeure such as strikes, natural disasters, problem related to transport / supplies / manufacturing, to variations in the rate exchange, government and / or regulatory assets.

If the case of force majeure persists for a period exceeding 4 months the statutory time, each of the parties will have the right to revoke the contract without any penalty on their part.

Delivery is considered to have been made from the moment the product is hand delivered to the customer.

The delivery note issued by the carrier, dated and signed by the customer upon delivery of the goods will constitute proof of transport and delivery of the goods.

In case of error on a product, the customer has the right to return the product (s) to Garance Décoration within 7 (seven) days from the date of delivery, provided that these are returned and packed in perfect condition in their original packaging with accompanying documents.

The delivery of products, unless otherwise specified, is made exclusively on the ground floor.

At the time of purchase, the customer accepts the following conditions.

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